Privacy Policy
Mobrium collects personal data as part of its products and services ("Services"). Your privacy and the privacy of all our users is very important to us. Please read this Privacy Policy to learn how we treat your personal data.
By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.
What This Privacy Policy Covers
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.
Personal Data We Collect
This chart details the categories of Personal Data that we collect and have collected over the past 12 months:
| Category | Examples | Shared With |
|---|---|---|
| Profile or Contact Data | First and last name, email address, phone number, title, gender, and any other profile or contact information you choose to provide | Service providers; parties you authorize, access or authenticate |
| Online Identifiers | Unique identifiers such as account names and passwords; security questions and answers | Service providers; parties you authorize, access or authenticate |
| Payment Data | Payment card type, last 4 digits of payment card, billing address | Service providers |
| Web Analytics | Webpage interactions, non-identifiable request IDs, IP addresses | Service providers; parties you authorize, access or authenticate |
| Device IP/Data | Device ID, domain server, type of device/operating system/browser used to access the Services | Service providers; parties you authorize, access or authenticate |
| Other Identifying Information | Identifying information submitted by you in emails, messages, survey responses, videos or other content you upload to the Services | Service providers; parties you authorize, access or authenticate |
Categories of Sources of Personal Data
We collect Personal Data about you from the following categories of sources:
Directly from You
- When you provide such information directly to us.
- When you create an account or use our Services.
- When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
- When you send us an email or otherwise contact us.
- When you use the Services and such information is collected automatically.
- Through Cookies (defined in the "Tracking Tools, Advertising and Opt-Out" section below).
From Third Parties
- Your Employer. Through the use of our Services, your Employer may disclose your Personal Data with us.
- Vendors. We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.
- Social Networks. If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, content and/or information in those accounts may be transmitted into your account with us.
Our Commercial or Business Purposes for Collecting Personal Data
Providing, Customizing and Improving the Services
- Creating and managing your account.
- Processing orders; billing.
- Providing you with the products, services or information you request.
- Meeting or fulfilling the reason you provided the information to us.
- Providing support and assistance for the Services.
- Improving the Services, including testing, research, internal analytics and product development.
- Personalizing the Services, website content and communications based on your preferences.
- Doing fraud protection, security and debugging.
- Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws.
Marketing the Services
- Marketing and selling the Services.
Corresponding with You
- Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Mobrium or the Services.
- Sending emails and other communications according to your preferences.
Meeting Legal Requirements and Enforcing Legal Terms
- Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.
- Protecting the rights, property or safety of you, Mobrium or another party.
- Enforcing any agreements with you.
- Responding to claims that any posting or other content violates third-party rights.
- Resolving disputes.
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice.
How We Share Your Personal Data
We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a "sale" of your Personal Data.
Service Providers
These parties help us provide the Services or perform business functions on our behalf. They include hosting, technology and communication providers; security and fraud prevention consultants; support and customer service vendors; and payment processors. Our payment processing partner Stripe, Inc. ("Stripe") collects your voluntarily-provided payment card information necessary to process your payment. Please see Stripe's terms of service and privacy policy for information on its use and storage of your Personal Data.
Analytics Partners
These parties provide analytics on web traffic or usage of the Services, including companies that track how users found or were referred to the Services and how users interact with the Services.
Parties You Authorize, Access or Authenticate
Third parties you access through the Services and social media services.
Legal Obligations
We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under "Meeting Legal Requirements and Enforcing Legal Terms" above.
Business Transfers
All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
Aggregated or De-Identified Data
We may create aggregated, de-identified or anonymized data from the Personal Data we collect. We may use and share such data with third parties for lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that such data cannot reasonably be used to identify you or any individual.
Tracking Tools, Advertising and Opt-Out
The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, "Cookies") to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services. Please note that because of our use of Cookies, the Services do not support "Do Not Track" requests sent from a browser at this time.
We use the following types of Cookies:
- Essential Cookies. Required for providing you with features or services that you have requested. Disabling these Cookies may make certain features and services unavailable.
- Functional Cookies. Used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services.
- Performance/Analytical Cookies. Allow us to understand how visitors use our Services by collecting information about the number of visitors, what pages they view and how long they view them. For example, Google LLC uses cookies in connection with its Google Analytics services. You may opt out at google.com/privacy_ads.html or via the Google Analytics Opt-out Browser Add-on.
- Retargeting/Advertising Cookies. Collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you.
You can manage Cookie settings through your internet browser's preferences or options menu. To learn more about Cookies, please visit allaboutcookies.org.
Information about Interest-Based Advertisements
We may allow third-party ad networks to serve advertisements regarding the Services. Our Services do not host advertisements of any third parties. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors ("Interest-Based Ads").
We comply with the Digital Advertising Alliance ("DAA") Self-Regulatory Principles for Online Behavioral Advertising. To make choices about Interest-Based Ads from participating third parties, including to opt out of receiving behaviorally targeted advertisements, please visit the DAA's or NAI's consumer opt-out pages at networkadvertising.org/choices or aboutads.info/choices.
Data Security and Retention
We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.
We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation.
Where applicable, Mobrium enters into Business Associate Agreements (BAAs) with covered entities and handles Protected Health Information (PHI) in accordance with HIPAA requirements.
Personal Data of Children
We do not knowingly collect or solicit Personal Data about children under 16 years of age; if you are a child under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided Personal Data to us, please contact us at legal@mobrium.com.
State Law Privacy Rights
California Resident Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties' direct marketing purposes. To submit such a request, please contact us at legal@mobrium.com.
Nevada Resident Rights
If you are a resident of Nevada, you have the right to opt out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at legal@mobrium.com with the subject line "Nevada Do Not Sell Request" and providing us with your name and the email address associated with your account.
Changes to This Privacy Policy
We're constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time. We will alert you to any such changes by placing a notice on the Mobrium website, by sending you an email and/or by some other means. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.
Contact Information
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, or your choices and rights regarding such collection and use, please contact us at: legal@mobrium.com.